- Refunds can only be sent to cards which have previously been used to deposit; - MASTERCARD - refunds not available. Withdrawals can be requested from the "withdrawals" option within the "My Account" section.
The default withdrawal method selected by the system will be the same one used to deposit, although in the case of pre-paid cards, Master Card, and other means that do not allow for deposits, withdrawals will be deposited in an account to be indicated by the player.
If this is not the case, the deposit will be rejected and the funds paid back. Maximum deposits: - First deposit of new customers: €1000 - After authentication of player: €1000 per transaction. Any funds deposited must be utilised for the placing of bets.
Any charges levied by the banks/payment gateways will be deducted from the reversed amount. Minimum deposits: - 20 Euros on deposits made by Credit Card, e Wallet or wire transfer. Any suspicious activity on an account could lead to the Player being reported to the relevant authorities, freezing of the funds and could also lead to the closure of the account and confiscation of the funds. Bonuses can be placed into a Player's account from time to time as part of a sales promotion/marketing campaign.
The name on the credit card, e Wallet or the bank transfer should be identical to that of the Player transferring the funds.
Freaky may be asked to transfer any outstanding balances to the care of the Authority.
Freaky will attempt to transfer such funds to the Player before reporting to the Authority. If an account remains inactive for a period of 6 months with a balance of less than €20 then an administrative fee of €1.50 per month will be levied. Players who wish to recover funds held in a closed, locked or excluded account, are advised to contact Customer Support on [email protected] Deposit, Transfers and Withdrawal 1.
Players can also choose to close their casino account directly by logging into their player account or else request closure by sending an email to: [email protected] All accounts are opened and shall transact solely in the currency chosen upon registration. No interest is paid on any funds, irrespective of the amount, held in the Player's account.
Freaky is not, and does not purport to be, a financial institution. It is the responsibility of the player to keep track of winnings and report them to the proper authorities, if the player resides in a jurisdiction where those winnings are taxable. During the registration process the Player will be able to choose his login name and password.