When I called the # I was told that code expired in 2012. I was told after 1 1/2 hours of being on hold back and forth that they could not find any record of my husbands phone number. The next day after 1 1/4 hours holding, I was told they made a mistake.
Those who criticize this project for being run unlike a Silicon Valley startup should understand that if it was such a startup we would have long ago declared bankruptcy, leaving customers with nothing.Herb has become our guru, though if you want to sue us please go through our litigator, Claude Stern of Quinn Emanuel Urquhart & Sullivan in Redwood City. Herb told us to turn Mineserver LLC into Mineserver Corporation, a Delaware C-Corp like all the other Sand Hill Road darlings. You can’t very easily tell 100,000 people about your screw-ups while trying to find an investor at the same time. We were held up waiting for suppliers who were giving us 90 percent discounts: you can’t blame them in public and expect them to take it well. Deciding to grow the company complicates things a lot. One of our hardware suppliers simply wasn’t capable of growing with us so we had to replace that supplier, which wasn’t easy especially since it involved numbers that were increasing by 100X.Our entertainment deals are handled by Chuck Hurewitz of Isaacman Kauffman & Painter in Los Angeles. Based on what we learned from the Mineserver and 9 Mineserver Pro, we had to come up with a single follow-on product to replace both that was cheaper to make yet more powerful.But I’m not going to do that to my children, just as I don’t allow them to read your comments.Facing a financial crisis (you can’t ship products if you can’t afford to pay for shipping) we were forced to fish or cut bait: did we intend to pursue this business long-term or not?